FAQ

What sizes do you offer?

Most tees run from XS to 3XL, depending on the style.
If you like a more relaxed fit (or you’re a chronic hoodie thief 👀), we recommend sizing up.
Each product page includes a size chart to help you choose confidently.

How long does shipping take?

All items are made to order, which means your gear is created just for you.
Most orders arrive in 8–10 business days Australia-wide.
Rural areas may take a little longer.
You’ll receive tracking via email once your order ships.

Do you ship internationally?

Yes — the care crew is global.
International shipping times and costs are shown at checkout.

What’s your returns policy?

If something doesn’t fit or feel right, don’t stress — we offer easy 30-day returns.
Items must be unworn, unwashed, and in original condition.
Just get in touch and we’ll sort it quickly and kindly.

Can I exchange for a different size?

Yes. If the size isn’t right, reach out and we’ll help organise an exchange.
If your size is unavailable, you can return the item or choose a different product.

How do I care for my Shift Happens gear?

To keep your tee looking good:

  • Cold wash

  • Inside out

  • Avoid the dryer

  • Don’t iron directly on the print

Who’s behind Shift Happens Co.?

Shift Happens Co. is run by a support worker who knows the job firsthand.
Every design is created with care and printed by trusted partners.

Can I track my order?

Yes. You’ll receive a tracking link via email once your order ships.
If it doesn’t show up, check your spam/junk folder.

Do you do custom or bulk orders?

Absolutely — perfect for teams, services, or events.
Email us and we’ll chat options.

Still have questions?

No problem.
You can email us anytime at shifthappensco2025@outlook.com and we’ll get back to you as soon as possible.